Common Problems
- I click on the installer and nothing happens
- Error: "An error occurred during the patch process. Please try reinstalling the game and re-applying the patch"
- Error: "Patching cannot be completed because the patch archive is corrupt."
- Error: "Diablo II needs to be updated. The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."
You can find the latest Diablo II (2000) installer here.
Note: The installer will install version 1.14b. Once installed, please launch the game and log in to Battle.net. This will prompt you to patch to the latest version 1.14d.
If you experience problems with the installer such as error messages or stalled installation progress, follow the steps for your operating system below.
- Run the Diablo II (2000) installer in Administrator Mode to resolve permissions issues.
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If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
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Close all other applications to resolve software conflicts and free up resources.
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Configure your security software's exception list to allow Blizzard applications to run.
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Update your drivers and operating system to resolve any compatibility issues.
Advanced Troubleshooting
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Create a new administrator account to resolve permissions issues.
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Disable any proxies that may interfere with the login module.
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Check your network configuration to find any issues with your firewall, router, or port settings.
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Run a security scan to remove any viruses or malware infections.
Note: As a 32-bit application, Diablo II (2000) will not run on MacOS 10.15 (Catalina) or later.
- Make sure to use the Archive Utility, not a third party tool, to extract the installer.
- Run the Diablo II installer in Administrator Mode to resolve permissions issues.
-
If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
-
Close all other applications to resolve software conflicts and free up resources.
-
Configure your security software's exception list to allow Blizzard applications to run.
Advanced Troubleshooting
-
Create a new administrator account to resolve permissions issues.
-
Disable any proxies that may interfere with the login module.
-
Check your network configuration to find any issues with your firewall, router, or port settings.
-
Run a security scan to remove any viruses or malware infections.
Tried everything here?
If you have tried all of these steps and still require assistance, please visit our Technical Support Forum or contact us.
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