Creating a New Administrator Account
Updated: 4 weeks ago
Article ID: 34550
Your computer account (login) has to have a minimum level of administrative permissions in order to play our games. To create an administrative account, follow the steps for your operating system below:
Windows 10
- Click Start.
- Type Add User.
- Select Add, edit, or remove other users.
- Click Add someone else to this PC.
- Follow the prompts to add a new user.
Note: To add an account without an email address, select "I don't have this person's sign-in information" on the first prompt and "Add a user without a Microsoft account" on the next. - Once the account is created, click it, then click Change account type.
- Select Administrator and click OK.
- Restart your computer.
- Log in to the new Administrator account and retest the application you were having problems with.
Windows 11
- Click Start.
- Type Add User.
- Next to Add other user, select Add account
- Click Add someone else to this PC.
- Follow the prompts to add a new user.
Note: To add an account without an email address, select "I don't have this person's sign-in information" on the first prompt and "Add a user without a Microsoft account" on the next. - Once the account is created, click it, then click Change account type.
- Select Administrator and click OK.
- Restart your computer.
- Log in to the new Administrator account and retest the application you were having problems with.
Mac
- Click on the Apple menu and select System Preferences.
- Click Users & Groups.
- Click Add (+) below the list of accounts.
- Choose Administrator from the New Account pop-up menu.
- Enter a full name for the account.
- Enter the account password in the Password and Verify fields, and then enter a hint to help you remember the password.
- Click Create User.
- Log in to the new Administrator account and retest the application you were having problems with.
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