A poor Internet connection can prevent you from installing or playing our games. Follow the steps below to improve your connection and resolve issues:

  1. Shut down your other programs which access the Internet to free up resources
  2. Power cycling your modem resolves many types of connection issues
    1. Unplug your modem, and leave unplugged for 30 seconds
    2. Plug your modem back in, and wait a minute so it can reestablish your Internet connection
    3. Restart your computer
  3. Connect your computer directly to your modem/router to improve your Internet connection. Wireless (Wi-Fi) connections can have difficulties with online gaming
  4. If all else fails, contact your Internet provider and ask about improving your connection for online gaming
Note: Satellite, mobile phone, and WiMax internet connections are entirely unsupported for PC gameplay