Common Problems
This error appears when a file encryption failure occurs. It may indicate an underlying issue with your operating system.
Windows®
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Create a new administrator account to resolve permissions issues.
- Missing or corrupted Windows® system files may cause this error. Use System File Checker to repair and replace system files.
- If the solutions above do not work, there may be a larger issue with your operating system, specifically with the crypt32.dll file. Contact Microsoft or a certified computer technician for assistance repairing or replacing the file.
Mac®
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Repair Disk Permissions to resolve any permission conflicts with logon modules.
- If the solutions above do not work, there may be a larger issue with your operating system. Contact Apple or an Authorized Apple Service Provider for further assistance with CFPreferencesAppSynchronize functions.
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