Request Failed: Existing Request in Progress

Updated: 4 years ago
Article ID: 263723
Product:

Common Problems

  • I get an error that says I have a data privacy request in progress, but I cancelled it 
  • I receive the error "Existing Request in Progress" when trying to delete my account

You will receive this error if you submitted an account deletion request, you cancelled it, and you are trying to submit a new deletion request again shortly after. If you want to submit a new deletion request, please wait to receive the cancellation confirmation email and try again later.