Common Problems
- Download stuck on the "Updating Battle.net Agent"
- Can't install the game, the download is stuck
If you're stuck longer than a few minutes on this screen, follow the troubleshooting steps below:
- If you're using a wireless connection, optimize your internet connection to rule out a connection issue.
- Close all other applications to resolve software conflicts and free up resources.
- If you're using a Mac, Repair Disk Permissions to resolve any permission conflicts with logon modules.
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