Common Problems
- I am missing skins in Overwatch
- I am missing sprays in Overwatch
- I am missing my Golden Weapon in Overwatch
If you appear to be missing your Overwatch cosmetics, ensure that you are logging into the correct Battle.net account. If you're unable to log into your Battle.net account, try updating your account details.
If a recent purchase is not showing up in the game, check your Order History to see if the purchase was completed successfully. Please allow up to 72 hours for orders to be completed.
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