Cooldown Prevents Merging Third Party Platform Account with Battle.net Account
Updated: 5 months ago
Article ID: 320503
Common Problems
- I can't link the right console account to battle.net because of the console cooldown
- It won't let me link another console account because of the console's cooldown
- I can't link Steam to Battle.net because of the link cooldown
If you cannot link your Third Party Platform and Battle.net accounts:
- Make sure your Battle.net account is not a trial account
- Log in to your Battle.net Account Management Page to complete registration
- Check if your Battle.net account already has a Third Party Platform account linked to it. Each Battle.net account may only have one PSN, one Xbox Live, one Steam, and one Nintendo Switch account linked to it
- Check if your Third Party Platofrm account is already linked to a different Battle.net account. The same account cannot be linked to multiple Battle.net accounts
- You may need to unlink the wrong account, and link the correct account
Third Party Platform account links have cooldowns limiting how often they can be changed. You will receive a warning in Battle.net Account Management specifying the cooldown length when disconnecting an account type that has a cooldown. Customer Support is unable to bypass account cooldowns.
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