Password Not Accepted When Completing Purchase

Updated: 6 months ago
Article ID: 312543
Product:

Common Problems

I can't finalize my purchase in the Battle.net shop, my password doesn't work

If you have any issue finalizing a purchase, try the following:

  • Clear your browser's cache and cookies
  • Try a different browser
  • Try using a different device/network
  • Reset your password and avoid any special character

If you tried the above and you are still having trouble, please try again later or contact us.