Can't Link Diablo Immortal Account to Battle.net Account

Updated: 10 months ago
Article ID: 311291
Product:

Common Problems

  • I cannot connect my mobile Diablo Immortal to my Battle.net because I already have Diablo Immortal on my Battle.net
  • Error: "We found an existing game on your account. Please contact Customer Support to complete this connection."

If your Battle.net account already has Diablo Immortal, you must link your Guest account to another Battle.net account.