Pink Mercy Skin/Gold Rose Bundle Items Missing After Purchase

Updated: 9 months ago
Article ID: 160620
Product:

Common Problems

  • I bought Pink Mercy but I don't have it
  • Missing my Pink Mercy Skin due to payment issue
  • Purchased the Gold Rose Bundle but missing items on my console

The Pink Mercy skin was available for a limited time in 2018. If you purchased this skin in the past, check your transaction history to see if the order may have failed or been refunded.

If you find your old order was successful and you are missing the skin or if you recently purchased the Pink Mercy Skin or Rose Gold Mercy Bundle and it is not showing on your account, contact us with a proof of purchase.