Common Problems
- Can't see Trade chat
- Can't use General chat
- The "Global Channels" tab in the chat settings window is grayed out
If you are missing global chat channels from your chat tab, first ensure that you have joined them. To join a global channel, go to a major city (such as Orgrimmar or Stormwind), and type the command to join the missing channel(s):
| Channel Name | Command |
|---|---|
| General - Zone | /join General |
| Trade - Zone | /join Trade |
| LocalDefense - Zone | /join LocalDefense |
| Trade (Services) | /join services |
| LookingForGroup - Zone | /join LookingForGroup |
Note: Some chat channels will not be available if your account is a Starter Edition or was upgraded less than 24 hours ago.
Note: Realm population disparities, particularly a higher number of players from one faction, may affect chat activity. This is a common occurrence and does not indicate any issues with the chat.
Your chat settings may also be causing you to not see certain channels. To resolve this:
- Type /resetchat into the chat bar and press Enter
- Click Accept
- Restart the game from the Battle.net App after closing it from the in-game menu
If the problem persists, reset your user interface to rule out addon conflicts or corrupted cached data.
If you have tried these steps and still require assistance, please contact us.