Expired Mail

Mail will remain in your mailbox for 30 days. After 30 days, the mail is deleted and any items or gold attached to the mail is lost.

You can use our Mail Return page to restore sent, deleted, or expired mail. You will receive the restored items in your character’s mailbox.  

Customer Support doesn’t restore mail.

Limitations

You can restore mail once every 15 days per World of Warcraft Account. The service cool-down is shared between all variants of World of Warcraft.

You cannot restore mail if:

• You don’t have game time or an active subscription
• Your account is suspended or banned
• The mail expired after staying in the mailbox for too long
• The recipient collected the mail from the mailbox