We silence your account if you are reported multiple times for Spam or Abusive Chat. The duration of your silence increases each time we apply it to your account. There is no maximum limit to the silence duration, and may lead to an account suspension or closure.

The following points apply to all Blizzard games:

  • Abusive chat reports will fall off after a predetermined amount of time.
  • Multiple abusive chat reports from the same person do not stack—only reports from unique players are counted towards a silence penalty.
  • Being reported for abusive chat while silenced does not count against you.
  • The number of abusive chat reports necessary to penalize your account remains the same, regardless of past penalties.