The Public Test Realm (PTR) is a special service you can use to test game updates before we release them to the public. When we start a PTR test, we'll announce it on the game's website. We run PTRs in English, French, German, and Korean.
To Install the PTR Client, you must first have a standard game account, can't be a Starter Edition account. In addition, you must Create a PTR Account. To create a PTR account your World of Warcraft account must be Active (must have game-time). You can create your PTR account by visiting your Games & Subscription page.
Customer Support cannot help with technical issues on the PTR. If you need assistance, please visit the PTR forums (only in English). PTR forums are only available when the PTR is running.