Common Problems
Other players and non-player characters display "Unknown" instead of their name.The Unknown label on NPCs and players is caused by a breakdown in the network communication between your computer and the server. If you use a wireless connection, try bypassing this temporarily and plugging your system directly into the modem using an ethernet cable.
If the problem persists, follow the steps below to resolve the issue:
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Reset your user interface to make sure your files and addons are not corrupted.
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Reset your network devices to make sure your router hasn't become flooded with data.
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Update your drivers and operating system to resolve any compatibility issues.
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Check your network configuration to find any issues with your firewall, router, or port settings.
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