BLZBNTBTS0000005D

Updated: 1 year ago
Article ID: 13495
Product:

Common Problems

We're having trouble starting Blizzard services. Please try again. If the problem persists, try restarting your computer.
Error Code: BLZBNTBTS0000005D

This error occurs when the Blizzard Update AgentĀ is prevented from launching properly. This is usually caused by missing or corrupted Agent files. Follow the steps below to resolve the issue.

  1. Restart your computer to resolve problems caused by programs and services running in the background.
  2. Uninstalling and reinstalling the Battle.net desktop app may resolve rare launcher issues.
  3. Configure your security software's exception list to allow Blizzard applications to run.
  4. Try creating a new administrator account to resolve permissions issues.

Tried everything here?

If the steps above did not resolve your problem, visit our Technical Support forum or contact us.