Common Problems
- Error: "That name is taken. Taken names can't be claimed (even if inactive)"
This error means another character with the same name already exists on your realm.
- If the character with the same name belongs to you, you can delete the character that has the name.
- If the character with the same name belongs to another player, you must choose another name.
All character names in a Battle.net account automatically become available after the Battle.net account has been inactive for two consecutive expansions. Customer Support does not manually release character names, even if the account isn't currently active.
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