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BLZBNTBTS00001

Updated: 11 months ago
Article ID: 24125
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Common Problems

Whoops! Looks like something broke. Please try again.
Error Code: BLZBNTBTS00001

This error occurs when something interferes with the game launcher. To troubleshoot this error, follow the steps below and try launching the game after each step.

Windows

  1. Update your drivers and operating system to resolve any compatibility issues.
  2. Restart your computer to resolve problems caused by programs and services running in the background.
  3. Close all other applications to resolve software conflicts and free up resources.
Advanced Troubleshooting
  1. Configure your security software's exception list to allow Blizzard applications to run.
  2. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

Mac

  1. Run Software Update to check for pending updates to software, drivers, and firmware.
  2. Restart your computer to resolve problems caused by programs and services running in the background.
  3. Close all other applications to resolve software conflicts and free up resources.
Advanced Troubleshooting
  1. Configure your security software's exception list to allow Blizzard applications to run.
  2. Delete the Battle.net Tools folder to automatically rebuild outdated or corrupt files.

Tried everything here?

If you have tried these steps and still require assistance, visit our Technical Support Forums (World of Warcraft) (StarCraft II) (Diablo III) (Hearthstone) (Heroes of the Storm) (Overwatch) or contact us.

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