Common Problems
- Lost my phone
- Changed phones
- I have a new number
You can Update or Remove the phone number on your Battle.net Account from the Battle.net Account Details page.
If you need to recover your account first, please use our Account Recovery page to recover your account; then login to Update or Remove your number.
If you experience an issue updating the number on your own, contact us.
Note: Games that require an SMS number to be played will not be accessible if the SMS number is removed from your Battle.net account.
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