Monthly Trading Post Reward Not Awarded After Filling the Traveler's Log Bar

Updated: 3 weeks ago
Article ID: 331159
Product:

Common Problems

  • I filled up my Traveler's Log bar, but didn't get the reward.
  • I got 1000 points but no reward.
  • When I click on the cache it opens but I'm not getting anything.

We have received several reports of this issue and can confirm it is not working as intended. Customer Support does not have a workaround or resolution that can be provided. We apologize for any inconvenience while our developers work as quickly as possible to resolve the issue.

If you discover a new issue, please submit a new Bug report.

Note: Bugs submitted in-game do not receive a personal response. Instead, they'll be directed to the teams responsible for addressing them.