Common Problems
This error occurs when you experience a TDR (timeout detection and recovery) incident while playing Overwatch. You can read more about these errors on Microsoft's support site. Follow the steps below to resolve the problem.
- Update your drivers and operating system to resolve any compatibility issues
- Try closing background applications to resolve any software conflicts
- Overheating can cause performance issues, game crashes, and full computer lockups. Check for overheating components
- Having overclocked computer components can also cause this issue
If the previous troubleshooting steps did not resolve the problem, you can ask the Blizzard player community for help on the tech support forums (if available) or other community gaming sites. Local computer or network technicians may also be able to help if you've exhausted all other resources.